16 rows · As of 7 Nov 2026
What runs today. What we are building. What we check with you.
A list without small print. Every row carries its status. What does not run is not written in the present tense.
- Live
Works today. You can hear it on the test line +39 0473 480117.
- In progress
Being built right now. Not yet switched on for hotels.
- Coming soon
Planned. We only give a date once it runs.
- Checked against your system
Depends on your software. We check it with you before we promise anything.
On the phone
When a guest calls.
7 rows · 7 Live
Answers around the clock
LiveAt night, at weekends, on public holidays, when nobody is at the desk.
On the test line since 5 Nov 2026
Says in her first sentence that she is an AI
LiveNobody is misled. Article 50 of the EU AI Act requires this too.
Since 5 Nov 2026
German, Italian, English
LiveShe answers in the guest’s language. More languages on request.
Since 5 Nov 2026
Answers from your hotel information
LiveArrival, parking, dogs, wellness, half board. On the test line with the details of the test hotel Sonnwart, at your hotel with yours.
Since 5 Nov 2026
Takes down the booking request
LiveRoom, dates, guests, name, call-back number. You do the confirming.
Since 5 Nov 2026
Quotes no rates, never asks for card details
LiveTwo fixed rules. You tell the guest the price yourself.
Since 5 Nov 2026
Puts the guest through to your front desk or a mobile
LiveWhen the guest asks for it. Depends on your phone system, we set it up with you. It is not switched on for the test line.
Tested 14 Oct 2026
After the call
What reaches you.
6 rows · 1 Live · 2 In progress · 3 Coming soon
Summary after every call
LiveThe finished request with everything the guest said. Anything still missing is marked as open.
Since 5 Nov 2026
WhatsApp to the guest
In progressAfterwards the guest has the request in writing.
As of 7 Nov 2026: being built
Automatic call-back
In progressThe guest gets a call back without anyone having to remember.
As of 7 Nov 2026: being built
Confirm with one tap
Coming soonConfirm, change or decline, straight from the summary.
No date yet
Morning report
Coming soonWho called during the night, at a glance over the first coffee.
No date yet
Call log to read back
Coming soonEvery call with its history and outcome in one place.
No date yet
With your hotel
What depends on your hotel.
3 rows · 1 Coming soon · 2 with your system
Booking straight into your hotel software
Checked against your systemDepends on your software. We look at it with you before we promise anything.
Per hotel
Memory for returning guests
Coming soonGuests who have stayed before do not have to explain everything again.
No date yet
Less commission to booking portals
Checked against your systemNo figure from us. It depends on your booking system.
Per hotel
Housekeeping, staff rotas, maintenance: we do not do those.
Large platforms build the whole hotel. We build one thing: the voice on the phone and the request that follows. In a twelve-room guesthouse, that is where it hurts.
How other providers do itTake a closer look.
What hoteliers ask about this list.
Because we only give a date when we can keep it. As soon as something runs for hotels, the row switches to Live, with the day.
Whether the AI can book straight into your hotel software depends on the software. We look at it with you and then tell you honestly what works.
Yes. Call +39 0473 480117. The test hotel Sonnwart answers and takes your request. Putting calls through to a person is not switched on there.
Everything marked ‘Live’ you can call right now.
The test line answers as Hotel Sonnwart, a test hotel. Ask about a room, the parking, the dog.
Test line · around the clock
+39 0473 480117
Hotel Sonnwart is a test hotel.
Your hotel gets its own voice.