AI receptionist for hotels Test line open

Every call becomes a ready request.

An AI answers your hotel’s phone, day and night. It takes down every detail and sends the request to your phone, ready to answer.

Call 0473 480117

Call · 0473 480117

Features

The AI does the work.
You just take a look.

What it already does on its own today, and what comes next.

Live todayLive

voisasHotel SonnwartExample

Call · 23:15Ringing …She picked up Live

Request

RoomsFamily room + single room

WhenFri to Sun, 2 nights

Guests3 adults, 2 children

First sentence

“Hotel Sonnwart, good evening. You’re speaking with the hotel’s AI assistant.”

The guest knows who they are talking to.

Call from+39 347 ••• 218 Known

Mrs Pichlerstayed before

“Good evening, Mrs Pichler. This is the AI assistant at Hotel Sonnwart.”

«Grüß Gott, ich hätte eine Frage.»

«Gerne. Was kann ich für Sie tun?»

«Buongiorno, avrei una domanda.»

«Volentieri. Come posso aiutarla?»

«Hello, I have a question.»

«Of course. How can I help you?»

TelegramYour phone

Call ended · 22:40

New request · Gruber Family room + single room Fri to Sun, 2 nights 3 adults, 2 children · call-back number noted 22:41

Coming nextComing soon

WhatsApp to every callerAfter the call, the guest gets their request on WhatsApp. Coming soon
Confirm with one tapYou read the request, tap Confirm, and the guest has their answer. Coming soon
Calls back web form enquiriesWhen someone fills in the form on your website, she calls them within a minute. Coming soon
Also replies on WhatsAppThe same assistant answers your guests’ messages. Coming soon
Messages before and after the stayDirections and check-in before arrival, a thank-you after departure. Coming soon
Deposit by linkThe guest pays through a secure link. Never card details over the phone. Coming soon
Checks free rooms and enters bookingsOn the phone she sees what is free and enters the booking in your booking system. Coming soon
Reviews every callEvery call is checked automatically, so nothing slips through. Coming soon

All features in detail

One night · Example

One night. You were asleep.

Your AI kept working. At 7 am the requests are waiting for you, ready.

4
Calls answered: 4
Requests ready: 0
Missed

07:00 Reception closedGood morning

20:0022:0000:0002:0004:0007:00 22:40 23:15 01:05 06:50

Today, 07:00

Your requests

4 requests · ready

22:40DE Family room · Fri to SunGruber · 2 adults, 2 children ReadyComing soon
23:15IT Double room · 12 to 15 DecRossi · 2 adults ReadyComing soon
01:05EN Late arrival · tomorrow, 11 pmMiller · room reserved ReadyComing soon
06:50DE Garage space · FridayHofer · 1 car ReadyComing soon

Today every request arrives on Telegram after the call. Confirm with one tap: coming soon.

How it works

How a call runs at your hotel.

From the first ring to the answer for the guest, step by step.

4 stepsLive
2 stepsComing soon

IncomingLive

22:40Reception
closed

Hotel SonnwartShe picks up

A call comes in
Nobody is at the desk. She picks up and says in her first sentence that she is an AI.
The guest saysLive

Good evening.

ENITDE

She answers in English

Language recognised
German, Italian or English: she answers in the guest’s language.
New requestLive

Name
Gruber

Rooms
Family room + single room

Stay
Fri to Sun, 2 nights

Guests
3 adults, 2 children

Request taken down
She asks for what you need to reply and reads it back to the guest.
TelegramLive

New request: GruberFamily room + single room
Fri to Sun, 2 nights
3 adults, 2 children

Delivered to you

A summary for you
After the call, everything arrives as one message on Telegram.
One tapComing soon

GruberFamily room, 2 nights Confirm

You confirm with one tap
A button in the message. One tap and the request is confirmed. Not ready yet.
WhatsAppComing soon

Hotel SonnwartYour request is confirmed. We look forward to welcoming you, Mr Gruber.

The guest gets the confirmation on their phone
After your tap, the confirmation goes straight to the guest. Not ready yet.

After the call · Example

When the call ends, it’s all with you.

The AI takes notes while it talks. After the call, the whole request arrives in one message, on Telegram.

Call · 22:40On the lineEnded · 22:41

Guest“There are five of us. Three adults and two children.”
AI“A family room will be tight, so I would add a single room.”
Guest“Friday, and we’re staying until Sunday.”
Guest“Gruber.”

New requeston Telegram Taking notesSent 22:41

Name: Gruber
Guests: 3 adults, 2 children
Rooms: Family room + single room
Stay: Fri to Sun, 2 nights

Call-back number noted

Confirmation to the guest on WhatsApp Coming soon

In the demo, the message comes to us.

Three languages · Example

She answers in the guest’s language.

German, Italian or English: whichever the guest starts in, she answers in.

Guest · German“Haben Sie nächstes Wochenende ein Familienzimmer frei?”

AI · answers in German“Das schaue ich gern für Sie an. Wie viele sind Sie denn?”

Questions

What hoteliers ask us first.

She names the hotel and says she is an AI, so the guest knows from the first sentence. The test line answers in German: «Hotel Sonnwart, grüß Gott. Hier ist die KI-Assistentin des Hauses. Was kann ich für Sie tun?» (“Hotel Sonnwart, good day. This is the hotel’s AI assistant. How can I help you?”) At your hotel, she names your hotel.

She notes what the guest says and passes it to your reception after the call. Replying, calling back, deciding: that stays with your team. She does not put calls through live and makes no binding promises.

A summary for your reception, in the demo on Telegram: name, room wanted, dates of stay, number of guests and the call-back number. Confirmation to the guest on WhatsApp is coming soon.

The test line has its own number. How your existing number is connected depends on your phone system. Tashi works that out with you in person.

Tashi will tell you in person.

Reach Tashi at tashiparis.com